This page includes key overall governance and risk policies for My Supports and is mostly for the use of managers and the Board.
One important policy that all staff may be interested in is our whistleblower policy - if you see a critical issue that you need to raise safely, this may be for you.
G5.0 Whistleblower Policy
If you see an important issue you want to raise in a safe process, and if our normal feedback, complaints and grievance processes aren’t the right fit, then the whistleblower policy & procedure may be the way forward.
G1.0 Policy Development and Document Control
We have a clear process for developing and approving policies, procedures, guides and other My Supports documents.
G1.01 Document Control Register - lists all our approved documents; this version may not quite be current as it’s frequently updated.
G2.0 Risk Management
Here we have an overall organisation risk management policies. You should also see the Service Delivery policy section for more on client risk management and emergency management, as well as WHS section for prevention of staff injuries.
G6.0 Internal Audit
Here you can find the organisational internal audit documentation suite, including audit tools and the audit schedule (calendar/in development), where we validate that we’re adhering to our processes.