Who do I Ask?
Services
When you or your team member has been injured:
At first Contact your NTL/Coach, otherwise contact Jack Rumble.
When I have a clinical / HIDPA care, incident or complaint related question:
Contact your NTL/Coach first and for questions contact Patrick Murray
Systems
When I need help with MyForce or a My Supports computer or phone (or other IT) systems:
Contact systems@mysupports.com.au or call 1300 184 663.
When my email signature isn’t working or doesn’t look right:
Contact Patricia Griffioen
Staff Management
When I need to recruit:
Contact Delia Verusso via PeopleandCulture@mysupports.com.au
When an employee resigns:
When I have an issue with an employee’s performance:
Contact Maddison Kilby or Jack Rumble
Training
When I need help with e-trainu learning platform
When I want to complete extra external training:
Contact your NTL and Coach
Employment
When I have questions about what I have been paid:
Contact your NTL in the first instance, then Payroll
When I have a question about my entitlements or contract:
Contact Jack or Maddison via peopleandculture@mysupports.com.au
Committees
Diversity Committee
The Diversity Committee explores all aspects of diversity in aspect to employment.
Contact Person: Megan Robinson
CALD Committee
The Culturally and Linguistically Diverse Committee build the capacity and skills of staff to better serve clients with different language needs and cultures.
Contact Person: Maddison Kilby
WHS Committee
The WHS Committee is for improving health, safety and wellbeing (HSW) performance within My Supports and support the requirement for consultation under Work Health and Safety legislation
Contact Person: Maddison Kilby
Behaviour Support Committee
The Behaviour Committee implements positive behaviour support in our service provision
Contact Person: Megan Robinson
Clinical Governance Committee
The Quality and Clinical Governance Committee oversees all Quality, Risk and Clinical Governance activities including Behaviour Supports, Restrictive Practices and Client Safety.
Contact Person: Patrick Murray
Training Committee
The Training Committee is constantly improving trainings and implement industry changes.
Contact Person: Brooke Demasson